KNEC Streamlines Online Application for Statement of Results and Certificate Replacements

The Kenya National Examination Council (KNEC) has developed an online system that will ease the work of KNEC candidates who would like to confirm their KCSE, KCPE, or other KNEC examination results, or who wish to replace the Certificates when they are destroyed, lost, or damaged. The process will go a long way to enable easy access for those seeking further studies, employment, and promotions.

Applying for Statement of Results

KNEC has announced that the online process for confirmation of results goes through the Query Management Information System. Therefore, the interactive interface enables applicants to submit requests fast and be updated without any delays.

Step-by-Step Guide to Apply for Results Confirmation:

  1. Register an Account:
  2. Login:
    • Use the credentials sent to your email to log in.
  3. Select Confirmation Option:
    • From the menu, choose the confirmation option.
  4. Enter Exam Details:
    • Provide your index number, exam type, and year of the exam.
  5. Organization Details:
    • Fill in the details and address of the organization requesting the confirmation.
  6. Attach Documents:
    • Upload a copy of your certificate, result slip, or result printout.
  7. Generate Payment Details:
    • The system will provide payment details, which you must complete to proceed.
  8. Await Communication:
    • KNEC will notify you of the status and provide further instructions.

Replacing Lost or Damaged Certificates

Through an online replacement process offered by KNEC, candidates whose certificates have been stolen, destroyed by natural calamities, or through other catastrophes, get replacements, hence avoiding missing essential opportunities.

Certificates Issued by KNEC:

  • Kenya Certificate of Primary Education (KCPE)
  • Kenya Certificate of Secondary Education (KCSE)
  • Technical and Vocational Education and Training (TVET) certificates
  • Business and Teachers Training Certificates (TTC)

Steps to Apply for Certificate Replacement:

  1. Register an Account:
  2. Login:
    • Use the credentials sent to your email to log in.
  3. Select Lost Certificate Option:
    • From the menu, choose the option for a lost certificate.
  4. Provide Exam Details:
    • Enter your index number, type of exam, and year, then click find.
  5. Attach Required Documents:
    • Upload necessary documents, including a copy of the lost certificate/result slip, legal affidavit, police abstract, passport size photo, and ID confirmation from the registrar of persons.
    • For those below 18 years, submit a birth certificate and a copy of the parent/guardian’s ID or passport.
  6. Make Payment:
    • Follow the notification to log and pay KSh5,220.
  7. Check Application Status:
    • Regularly check the system for updates on your application status.

Contact Information

Telephone call inquiries about the same can be made on the number 0720741004 or 0732333566. The process will now be more streamlined to ensure efficiency and effectiveness in the services offered as well as allowing the applicants to access the documents for furthering their academic and career decisions in time.

In embracing digital solutions, KNEC enhances its accessibility while also dropping the bureaucratic hoops that users had to jump through in the pursuit of the very much needed documents.

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